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Frequently Asked Questions
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All Questions
General Questions
What is your return policy?
You can request a return within 14 days of delivery, provided the item is in its original condition. The full policy is on our returns page. Courier charges apply on the return leg.
Returns & exchanges →How do I track my order?
Open the orders section of your account, or go straight to your order with its order number.
Account →Do you ship internationally?
This store has not published an answer to this yet.
Store operator: complete this before going live.
What payment methods do you accept?
This store accepts: Cash on Delivery.
Shipping & Delivery
How long does shipping take?
This store has not published an answer to this yet.
Store operator: complete this before going live.
Is shipping free?
This store has not published an answer to this yet.
Store operator: complete this before going live.
Can I change my delivery address after placing an order?
This store has not published an answer to this yet.
Store operator: complete this before going live.
What if I'm not available during delivery?
This store has not published an answer to this yet.
Store operator: complete this before going live.
Account & Orders
How do I create an account?
Create an account on the register page with your email address and a password.
Create Account →Can I cancel my order?
This store has not published an answer to this yet.
Store operator: complete this before going live.
How do I update my account information?
Sign in and open your account page — your details, addresses and password are all there.
Account →I forgot my password. How do I reset it?
Sign in with a one-time code sent to your email address instead of your password, then set a new password from your account page.
Sign in →Still Need Help?
Our team is happy to help with any question or concern.
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